Authorised Code Owners
Appropriate organizations such as existing trust mark providers could apply to serve as an Authorised Code Owner (ACO). ACO applicants are required to meet TrustSg Core Principles developed by National Trust Council. The TrustSg Core Principles covers issues such as disclosure, privacy, fulfillment, business ethics, and protection of minors and the elderly. Besides meeting the Core Principles, ACO applicants will be evaluated based on their code of practice, dispute resolution, accreditation mechanisms, enforcement mechanisms, monitoring mechanisms, financial position, organisation structure etc.

If an ACO applicant meets the standards set by NTC, they will be appointed as Authorised Code Owner and be given authority to award the TrustSg seal to worthy online businesses.


   B2B (Business-to-Business) ACO
CommerceNet Singapore Ltd
CommerceNet Singapore Ltd has been appointed by the NTC as an ACO for business-to-consumer (B2C) and business-to-business (B2B) sectors.

BusinessTrust Global Reliability Programme
B2B businesses that are accredited will receive both the TrustSg seal and the BusinessTrust trustmark. BusinessTrust is part of CommerceNet’s Global Reliability Programme that aims to promote trust and confidence in the (B2B) e-commerce spectrum, especially in the digital environment where companies frequently trade with new and unknown parties, often across national borders. It is an agreed framework currently adopted in CommerceNet Asia including Japan, Korea, Hong Kong, China and Taiwan.

For more information please contact Mr. Ramesh Vakkiprath at
      tel: 6337 2368
      email: consumertrust@cnsg.com.sg


   B2C (Business-to-Consumer) ACO
CommerceNet Singapore Ltd
CommerceNet Singapore Ltd has been appointed by the NTC as an ACO for business-to-consumer (B2C) and business-to-business (B2B) sectors.

ConsumerTrust Global Reliability Programme
B2C businesses that are accredited will receive both the TrustSg seal and the ConsumerTrust trustmark. ConsumerTrust is a Global Reliability Program that aims to encourage best business practices by merchants and to assist consumers in identifying merchants that they can trust. When consumers visit a store or website bearing the trustmarks, they will know that this merchant has been audited and meets the standards stipulated in the Code of Practice.

For more information please contact Mr. Ramesh Vakkiprath at
      tel: 6337 2368
      email: consumertrust@cnsg.com.sg

   B2C (Business-to-Consumer) ACO
Consumers Association of Singapore
Consumers Association of Singapore (CASE) has been appointed by the NTC as an ACO for business-to-consumer (B2C) sector.

CaseTrust
Together with TrustSg seal, CaseTrust is an accreditation given to businesses in Singapore that are committed towards maintaining a high-level of good business practice.

Since April 1999, CaseTrust has become the industry standard for quality business practices in different commercial industries. Today, CaseTrust logo has inadvertently become a mark of assurance for all consumers – A Consumer Trust Mark.

For more information, please contact Ms Claire Cai at
      tel : 6461 1848
      email: casetrust@case.org.sg or claire.cai@case.org.sg

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